Event
Not only is this office beautiful, but Dr. Kim and staff are wonderful. They are very attentive, prompt, and most importantly gentle. Upon arrival I never had to wait more than 5-10 minutes, even if I've been 15 minutes early. I appreciate that my station was always prepared in anticipation of my arrival. My visits felt more like a day at the spa than a dental appointment, including a long wisdom teeth removal surgery. I was allowed to bring in my phone and play Pandora on speaker during the whole procedure making feel at ease as I was extremely nervous.
Penelope W. - Yelp
Dr. Kim is an Oral Rock Star! By far the best dental experience ever!!! First thing first...I got 3 text messages, one to confirm my appointment, one for a reminder & the last "we look forward to seeing you"...what a fantastic way to welcome a new patient. Ms. Aurea is the jovial receptionist/front desk coordinator/insurance pre-cert & advisor all wrapped into one person. She is very friendly with ease & made me feel overly welcomed...in a good way of course. She had no problem answering all of my inquiries & did so with a flow of knowledge & awesome patient service. The new patient process was a breeze & my wait time was really the shortest I've endured in a medical setting. The procedure suites are very modernized & artistically designed to the T. The mini flat screens serves as a TV & a computer monitor where you can view your chart, x-Rays & treatment plans. Christine was my x-Ray Technician & she came in, knew what she was doing & we were done. She has a very natural rapport with the patients & made my experience even better. & drum roll please....ladies & gentlemen, here comes DR. KIM!!! The most nicest, personable & authentic physician I have EVER encountered. He introduced himself & was very friendly as he took his time in engaging me & my dental needs & wants. Dr. Kim's expertise exuded such comfort & satisfaction, I was sooooo impressed. He did a pre-consultant before my exam & was very thorough about his findings. He even event over the treatment plan with me as most Dentists leaves that to the non clinical staff. Dr. Kim's approach & services was painless, quick & enjoyable...yes, we had a nice exchange before, during & after my services. Again, such a rarity of great customer service from a dental practice as most Dentists hurry to see all the patients & keep it moving...not Dr. Kim. I came here as a default from a previous dental visit & can just pull my teeth out for not coming here 1st! As they say, second time around is always better than the 1st. I look forward to my next visit...who says that about the Dentist? LOL!!! Team Doc Kim & staff, you all are superstars! THANK YOU FOR THE BEST DENTAL EXPERIENCE EVER!
Kathryn L. - Yelp
I found Dr. Kim online and chose him because he accepted my insurance had the appointment time I needed. I was pleasantly surprised at how great of an experience it was! The office is gorgeous and the staff were very friendly and helpful. I had a chipped tooth and Dr. Kim helped fix it right away and explained everything he was doing as it was happening. There was no wait time, but if there were to be it is a nice office to sit in with comfortable seating, nice decor, and small snacks and drinks available too! I definitely recommend!
Stephanie K. - ZocDoc
Customer service: Top notch. Front office staff, schedulers, hygienists, and Dr. Kim are all very professional, explain things thoroughly prior to any activity, and express genuine concern for the patient's well-being. We were given a detailed treatment plan that accurately estimated insurance coverage, and we were not pressured to buy unnecessary products. We were sent reminder texts about our appointments and immediately notified of schedule adjustments. Facility: Comfortably open yet privacy is maintained. Comfortable waiting area with free parking and drinks. Modern decor and TVs in nearly every patient area. Results: Work was done incrementally, requiring multiple visits, but it was done so to ensure best results. Dr. Kim thoroughly explained risks and benefits, and ensured patient comfort at every encounter. Overall, I was very impressed and pleased with the service and results. I would recommend this practice to anyone. Make your appointment now. You will not be disappointed.
Paul G. - Yelp
Tried this place because they take my insurance and have good reviews. Definitely glad I did! Very nice office, and friendly staff. The dentist was very professional and didn't try to up sell unnecessary treatments or dental work. He said there were a few teeth he will watch but nothing to worry about just yet. Definitely earned my trust and I have found my new dentist:). A big relief since I moved here a year ago and hadn't found one I liked. Third time was a charm:)
Steph L. - Yelp
He is awesome...I have had two root canals, two crowns, cleaning, fillings and whitening....I put a lot of money and time into my smile and he has only improved it. AWESOME work with no pain. I get anxiety with dentist from a previous bad experience with another doctor but his office staff are friendly, the office is clean and pristine and he does a fantastic job tending to his patients and takes his time. My husband is now a regular patient too!
Ashley L. - ZocDoc
I have been going to Dr. Shin Kim for three years now. Besides routine exams and cleaning he performed a root canal and a cap. I was so impressed with his work that I brought my mother in to re-do on old ill fitting bridge. Dr. Kim was very patient and kind, answered all her questions including multiple follow up call and questions. She was thrilled with her new bridge which fits perfectly! About Front Desk: The office is wonderful and the receptionists are extremely patient, especially with my mother who is high maintenance. Dr. Kim has state of the art equipment and we were surprised he had a CT scan in the office and could also provide panoramic films, essential to moving forward with the implant surgery. Dr. Kim does all his own work and is a specialist in dental implants and cosmetic dentistry. My husband then chose Dr. Kim (after interviewing several dentists) to do extensive cosmetic dental work including porcelain veneers, crowns, partial bridge and two implants. Dr. Kim consultation was lengthy and he understood that we were looking for a detailed, multi stage plan to avoid costly or unnecessary work. His advice on how to approach this work was invaluable and refreshing. He never tries to push unnecessary work and always offers pros and cons to any procedure. The office manager provided a treatment plan with cost break down according to our specific insurance. My husband has almost completed a year long process and the difference is so profound we are stunned on how good his smile looks!!! I highly recommend Dr. Kim and his team not only for the artistry preformed, but also for the wonderful staff, and cutting edge equipment he invests in.
Martin, A
Doctor Shin Kim has been our family dentist for many years. We consider having him as our doctor as one of the best things that ever happened to us. Over the years we have been recommending him to all of our friends and family. Dr. Kim has qualities that are the most important for us in a dentist. These qualities make him distinct from others, including those who are considered very prominent dentists in the metropolitan area. Dr. Kim: -- has golden hands and the most gentle touch -- is a very kind and compassionate person to his patients -- offers his patients the most clean and sterile environment, where, if you are obsessed with hygiene like me, you can just relax and not worry at all -- will take care of the most complicated dental cases that only virtuosos can handle, and to your surprise, will not send you to another specialist like an orthodontist or surgeon. He possesses all of these skills! -- will ensure your cosmetic needs; you will not believe your smile. We were not able to find another doctor like this in our area, only him. Therefore, it is our honor to share with all of you that he is our dentist and he is the best. He has done a lot of dental work for me, among which was a surgery. I left with the prescription for a very strong pain killer that you are supposed to take after the surgery. I could not believe it; I did not even need Tylenol. It is all in Dr. Kim's hands. Thank you, doctor for everything.
Lowry Family
A mild dental emergency and a friend’s referral led us to the dental practice of Dr. Shin Kim. Upon arrival, the medical emergency was assessed then addressed within approximately thirty minutes! Nearly two years later, we continue to depend on the efficient and meticulous dental services of Dr. Kim. While it is very important to note that Dr. Kim provides exceptional services for the entire family – from dental cleanings to implant surgery – it is vital to note that the services are provided quickly and with great expertise! The pride with which Dr. Kim administers dental services is evident as you watch him work! He provides consultation prior to and following services – and he even keeps you abreast of what is taking place as the dental services are being performed! He and his staff are always professional and courteous, and the dental office is always inviting. Our family highly recommends Dr. Kim!
Mapp Family
First, Dr. Kim is an individual who is intelligent out of the ordinary; he is a capable, focused, and precise dentist. He takes care in the matters of office business such that they run smoothly, and he has an able and friendly staff.
Patricia C.